User agreement

  1. Essential Terms

    Internet Panda Limited Liability Company, hereinafter, Company, is publishing this User Agreement, hereinafter, Agreement, which constitutes Company’s public contract (in the form of an official offer) with a private individual, who expresses her acceptance and agreement with the terms of this User Agreement and its Appendices.

    A Game is a computer program comprised of a body of data and commands designed to function as a whole on stationary computers and other computing devices (including mobile devices) and hosted on Company’s server(s), including the Server Core, the Game Client and the Website.

    A Game Client is a computer program hosted by social networks, including, but not limited to, Facebook, VK.com, OK.com, MyMail.ru, etc., as well as on Google Play and App Store mobile platforms, which provides the necessary intercommunication with the Server Core as a key element to the gaming process.

    An App Store Mobile Platform is an application store, a department of the iTunes Store online supermarket, that contains various applications for iPhone mobile phones, iPod Touch music players and iPad tablets, as well as for personal computers (via iTunes), which allows downloading applications at a given price or free of charge.

    A Google Play Mobile Platform is an application store by Google company that allows owners of mobile devices running on Android operating system to download applications at a given price or free of charge.

    A User is a private individual who has entered into this User Agreement with the Company in compliance with regulations outlined in clause 2 of this Agreement.

    Appendices are supporting documents: Terms of Use, Terms of Sale, Privacy Policy, Game Rules, Forum Rules, as well as any other regulatory documents that are made available to the User for review and acknowledgement through being published on the Website and/or via the Game Client.

    A Registration is the procedure of creating a User Account.

    A Website is an Internet site of the Company, which can be found at www.crazypanda.ru; its interface provides the User access to information and services associated with the Game (e.g. Forum, Chat, etc.).

    A Server Core is a computer program hosted on the server that provides intercommunication between Game Users as part of the gaming process.

    A Service is a common definition of the Game, the Website and all the resources associated with them.

    An Agreement is this User Agreement, as well as its Appendices.

    A Social Network is a platform, an online service or a website designed to develop, reflect and organize social relationships. Any reference to Social Networks in this Agreement and its Appendices includes, but is not limited to, the following networks: Facebook, VK.com, OK.com, MyMail.ru, Kanobu Games, as well as other social networks that provide access to the Game.

    Features are additional services to the User, which allow her, for a given charge, to obtain additional Game functions and options that make the gaming process easier.

    A User Account is a set of User data that helps identify/authorize the User in the Game, as well as record actions and events that reflect User’s participation in the gaming process.


  2. Accepting Terms Of Agreement
    1. This Agreement is a legally binding contract between the Company and the User.
    2. This Agreement is comprised of the User Agreement and the following Appendices: Privacy Policy and Game Rules (Appendix 1). The Agreement and its Appendices are public documents and are available for review by any Internet user through simply following the hypertext links displayed above.
    3. Any private individual who wishes to obtain access to any of the Games by the Company becomes a User at the very moment she accepts all the rights and obligations outlined in this Agreement, effective immediately
    4. By choosing to register with a social network (Facebook, VK.com, OK.com, MyMail.ru, Photostrana, Kanobu Games and other networks that provide access to the Game) and proceeding to log in to the Game by clicking on Play, Play Now, Run Game or similar buttons, or installing the Game on a mobile device via Google Play or App Store Mobile Platforms, one expresses full and unreserved User acceptance of this Agreement and its Appendices.
    5. If the User does not agree with any of the clauses as set out by this Agreement or its Appendices, she must immediately quit using any of the Services offered by the Company (such as the Website, the Game, etc.).
    6. The fact of the User accepting this Agreement constitutes a full and unreserved acceptance of its terms, as well as of its Appendices – and a full acceptance of the Company’s offer in compliance with paragraphs 426, 428, 435-444 of the Russian Federation Civil Code of law.
    7. Upon completing all the actions defined in clause 2.4 of this Agreement, the Agreement is deemed concluded in written form and effectuated.
    8. Any private individual aged 12 or higher by the time of entering into this Agreement can become a User. In the cases of purchasing Features for a charge, a minor individual (of less than 18 years of age) and/or a partially disabled person must first obtain a permission to do so from their legal representative. By completing the purchase of Features with an attributed charge, a minor and/or partially disabled User indicates that she has indeed obtained that permission, and the Company leaves it to her sole discretion to be honest and is not obliged to investigate if such permission had indeed been obtained.
    9. All the risks associated with the lack of such permission to purchase Features, whenever such permission is needed, are borne by the User.
    10. Should the Company demand to do so, the User is obliged to provide the Company with a written consent and passport information of her legal representative, thus confirming that their permission to purchase Features had been duly obtained by the User.
    11. IN CASES WHEN IT IS FORBIDDEN BY YOUR STATE LAW TO RECEIVE GAME SERVICES ONLINE, OR THERE ARE ANY OTHER LAWFUL RESTRICTIONS ON ONLINE GAMES, INCLUDING AGE RESTRICTIONS ASSOCIATED WITH ACCES TO SUCH SERVICES, YOU HAVE NO RIGHT TO USE THE GAME OR ANY SPECIFIC SERVICES AND/OR FEATURES OF THE GAME, AND YOU ARE OBLIGED TO QUIT USING THE GAME OR ANY SUCH SERVICES IMMEDIATELY.
    12. The Company reserves the right to introduce amendments to this Agreement and its Appendices. Upon introducing any amendments to the Agreement, the Company notifies all of its Users by publishing an updated version of the Agreement on its Website at www.crazypanda.ru/user-agreement no later than [5] days prior to the amendment coming into force. All the previous versions of the Agreement are stored in the Company’s archives.
    13. The User obliges to review the Agreement and its Appendices regularly to familiarize herself with the amendments at her own discretion. Should the User have not been familiar with the latest version of the Agreement, this cannot serve as a basis for non-compliance with its terms and non-execution of the User’s obligations, as well as non-compliance with restrictions set out by the Agreement. In the cases when the User cannot agree with amendments introduced to the Agreement, she should immediately quit using the Game and/or the Website of the Company.
    14. In the case of a breach of this Agreement or its Appendices by the User, the Company reserves the right to send the User a notification/warning in relation with the specific breach and/or immediately terminate/suspend the User’s access to the Game. The User hereby accepts and agrees that the Company is not obliged to send out such a notification of termination or suspension of her access to the Game in advance, yet the Company may still choose to do so.
    15. The User agrees that the Company has a right to deny any user their access to the Game on the basis of technical reasons without notifying the User of it.
    16. The User agrees that the Company has a right to alter the contents of the Service at any moment in time for any reason, with or without notifying the User of it, and does not bear any responsibility for doing so.
    17. The User agrees that the Company has a right to cease providing the Service at any moment in time for any reason, with notifying the User of it at least 30 days prior to such cessation, and does not bear any responsibility for doing so.

  3. Subject Of Agreement
    1. The Company provides the User with access to the Game on the terms of and with restrictions outlined in this Agreement and its Appendices (hereinafter, Game Access), as well as with additional Features at additional charges.
    2. Game Access is free of charge
    3. There are Features (additional services) in the Game that can be purchase at additional charges; these simplify the gaming process for the User by making additional in-game items, advantages and possibilities available.
    4. Features are priced in specific in-game currency (hereinafter, In-Game Currency). The relation between the InGame Currency and the money paid in by the User is defined by the Company and is displayed/indicated in the ingame shop.

  4. Intellectual Property
    1. All materials (including, but not limited to, designs, texts, graphics, images, videos, facts, applications, software, music, sound and other files, as well as their combinations and configurations) are products of the Company’s intellectual activities and are protected from unauthorized use by law. All the rights associated with the Game and its components, as well as trademarks, are property of appropriate Rights Holders and are governed and protected by the laws, conventions and international agreements in the field of intellectual property. Under this Agreement the User has no right to use any of the trademarks, brand names, services marks, logos and other means of individualization, as well as Internet Panda LLC’s web domain names, unless the User has Company’s authorized written consent to do so.
    2. The User agrees that no materials associated with the Game may be altered, copied, distributed, reproduced, republished, downloaded, damaged, presented, posted, passed on or sold in any form and at any means, neither fully nor partially, and may not be in any other way used unless there is Internet Panda LLC’s written consent to do so. This restriction does not apply to User-generated and User-owned content, as explained below, that can indeed be lawfully published. All other types of use of rights-reserved materials, including any secondary re-use and replication, require Internet Panda LLC’s direct written permission, to be obtained in advance. Any reproduction or distribution of any Game materials in breach of this Agreement’s terms is strictly forbidden and may result in strict civil and/or criminal action.
    3. Internet Panda LLC hereby remains the sole proprietor of all property rights, including copyright and other intellectual property rights, for all the materials available from the Game, services and websites that belong to Internet Panda LLC, as well as are published by the media. The User agrees that she does not acquire any property rights to any of these materials by choosing to use the Game or accessing any materials available from the Game, services and websites that belong to Internet Panda LLC, or to any materials derived from the original materials.
    4. Entering into this Agreement can under no circumstances be regarded as transfer and/or cession of any rights associated with the Game and/or its components, including, but not limited to, Game characters by the Company, to the User. Moreover, managing and developing Game characters by the User cannot be regarded as User’s authorship or co-authorship by the User and the Company of such Game characters.

  5. User Content
    1. The User agrees that she publishes content as part of the Service at her own discretion by using tools and technology provided by Internet Panda LLC. The User understands and agrees that she cannot distribute, sell, forward, or license this content and/or the Game application in any way, in any country or in any social network or another technological environment without a directly expressed written permission by Internet Panda LLC. The User renders Internet Panda LLC as the Service operator to act as an agent on behalf of the User.
    2. Any data, text, graphics, photographs and their combinations and configurations (hereinafter, User Content) uploaded to the Service are subject to unlimited full or partial use by the Company for commercial, non-commercial and/or advertising purposes.
    3. All the texts, graphics and photographs are uploaded by the User, and the person who created the content accepts full responsibility for the content of such texts, graphics and photographs. This means that only Users, but not Internet Panda LLC, bear responsibility for any files uploaded, published, or in any other way made public.
    4. The User obliges not to upload User Content that is: (i) insulting, unlawful, discrediting, libelous, threatening, misleading, inacceptable, pornographic, annoying, promoting hatred, or in any other way conflicting with or breaking the law; (ii) fraudulent or fact-twisting; (iii) not User’s property and is not protected by any current intellectual property laws, commercial secret laws, or is in any other way in breach of one’s right to private life, property rights, or any other private individual’s rights; (iv) an advertising or an offer to engage in commercial activity, offer to come into possession of money, products or services; or (v) a parody, where a parody constitutes mocking or impersonating a third person, or an intrusion into any third person’s private life.
    5. The Company reserves the right (but is not obliged) to evaluate the extent to which any given User Content is in compliance with this Agreement, and the Company reserves the right to remove such content at its own discretion, suspend and/or terminate this Agreement with a particular User deemed to be using any content that is in breach of this Agreement, current legislation or regulation, any resolution or demand by the court, or an administrative or any other regulatory government body.
    6. The Company may choose to check or not check uploaded and circulating User Content, but by no means guarantees accuracy, quality, or integrity of any User Content posted via Company’s Services. When using the Services, a User admits and accepts that she may come across material that she may find insulting and/or reprehensible. The User accepts the fact that the Company bears no responsibility for any User Content under any circumstances, including, but not limited to, errors in User Content and any damage or loss incurred as a result of reusing such User Content.
    7. On the basis of clause 5.5 of this Agreement the Company reserves the right to remove (temporarily or for good) any User Content from its Service, with or without an appropriate User notification.

  6. Order Of Game Access And Service Provision To The User
    1. Provision of Game Access and Company’s Services to the User under this Agreement is executed upon the condition of the User familiarizing herself with and confirming her acceptance of this Agreement and its Appendices in the order indicated by clause 2 of this Agreement.
    2. The User obtains Game Access within limits and under restrictions outlined in this Agreement and its Appendices. Further on, the User may purchase Services for additional charge (the Features).
    3. Features are paid for by the User in the order prescribed by this Agreement and its Appendices.
    4. Features are paid for by the User by means of expending money in ways outlined on the Company’s Website, in the Social Network store, or in the Mobile Platform store. The outstanding amount to be paid is defined within the limits as set out by the chosen method of payment. Any Feature is deemed paid for from the moment the Company receives a confirmation of payment from the system that was used to perform the transaction.
    5. Once credit of money towards payment for Company’s Features is confirmed, the User Account is in turn credited with In-Game Currency of the quantity correspondent with the money paid. In-Game Currency is a standard unit that is used in the Game to attribute value to various Features and functions that are available to the User in the Game. In-Game Currency does not constitute a means of payment and cannot be used outside the Game in any way. In-Game Currency can be credited to the User Account without being paid for, but as a reward for completing certain actions in the Game by the User. Such actions that entail an In-Game Currency reward vary across different Games (e.g., the User reaching a new level, or completing a number of specific requirements/achievements).
    6. After the appropriate quantity of In-Game Currency has been credited to the User Account, it can then be further used exclusively inside this Game, while the Services are considered fully provided to the User independent of the her own decision to use or not use this In-Game Currency inside the Game to pay for any in-game functions.
    7. The User accepts and agrees that the Company does not engage in reverse conversion of In-Game Currency (or any other in-game valuables) to money in cash or noncash form, and does not compensate and/or reimburse any User expenses, including any expenses associated with processing payment of money to the Company, and neither does it pay out any interest on money used. The User has no right to purchase In-Game Currency or any in-game valuables from any third person or party, as well as sell and/or pass on In-Game Currency or in-game valuables to any other User free of charge.
    8. The User accepts and agrees with the fact that In-Game Currency can only be used for obtaining additional ingame functions inside the Game, and that any funds credited to the in-game account are not subject to reimbursement under any circumstances.
    9. Information on additional in-game functions available via the Game, which can be obtained by means of reducing the In-Game Currency total associated with the User Account, is displayed as icons/pictograms/images and/or short descriptions of such in-game functions, as well as in the form of their attributed value to be charged in InGame Currency, should the User wish to obtain them. An additional in-game function may only become available to the User if her In-Game Currency total is sufficient at the time of purchase. The User accepts and agrees with the fact that the Company has a right to amend the order of selecting in-game functions and/or providing Services and Features.
    10. The User agrees that, to record and archive User actions and activity inside the Game, including, but not limited to, those associated with obtaining in-game valuables and other in-game functions, the Company employs exclusively the accounting system of its own or of the third party that executes such recording and archiving under contract with the Company.
    11. Any publicly available or additional (paid) Services or Features in the Game are provided by the Game Company strictly. Should the Company establish that the User obtains any paid Services inside the Game from any unauthorized third party or person acting without the Company’s consent, the Company reserves the right to suspend, restrict and/or terminate provision of such Services and/or Features to the User.
    12. In the case of a technical error, a Game failure or shutdown, or intentional actions by the User resulting in the User obtaining additional (paid) services, or Features, without appropriate payment for them – that is, no payment, incomplete payment, or no debit from the User Account towards obtaining these services, – the Company has a right to withhold the value of such services de facto obtained from any future money credit transaction by the User.
    13. The User personally bears all the expenses associated with transactions of payment to the Company of any money, including any commission or additional fees. The User must save all the documents that constitute proof that the User had indeed paid for additional (paid) services, or Features, for the whole period of using the Game and, upon the Company’s request, be able to present such documents, as well as present any specific information about the circumstances under which those payments were executed by the User.
    14. Should the User breach this Agreement in any way, she may be denied any further provision of Services by the Company immediately, without any prior notification, or such Services may be suspended or restricted partly or in full. The list of reasons for such suspension, restriction and/or termination of provision of Services may be found in Appendix 1 to this Agreement.
    15. Obtaining any additional (paid) services, or Features, by the User does not relieve her from having to comply with this User Agreement or from being subject to any disciplinary measures outlined by this User Agreement.
    16. The Company accepts no responsibility for potential unlawful actions by the User associated with paying for additional (paid) services, or Features, in the Game.
    17. The Company reserves the right to suspend, restrict or terminate provision of Services or additional (paid) services, or Features, to the User at its own discretion, should there arise any basis to believe that the User has been engaging in unlawful activity, until the situation is clarified/resolved.
    18. In specific cases the Company reserves the right to forward certain User information to legal authorities, if the User acts in breach of this Agreement.
    19. If the User has any complaints about the content of de facto provided Services, she must immediately inform the Company by email via the special online form at www.crazypanda.ru/contacts, specifying her identification details, the instances that brought up the complaint, the time and date of the incident, and the reasons behind the complaint.
    20. In the case when the Service was not provided or was provided inappropriately and/or incompletely, the User has a right to file a complaint to the Company. No compensation under the terms of this Agreement may exceed the InGame Currency value of the Service, Feature or function in dispute that was not provided or was provided inappropriately.
    21. The User acknowledges and agrees with the fact that the Company reserves the right to amend this Agreement and its Appendices and the list of and prices attributed to Services at its own discretion, publicly notifying of such amendments on the Website at a permanent URL address of www.crazypanda.ru/user-agreement and/or by email and/or in the Game Client no later than [5] days in advance of the said amendments coming into force. By continuing to engage in the gaming process the User expresses her agreement with the new amended terms and conditions.
    22. The User agrees that any elements (objects) of the Game may be added, altered and/or removed from the Game at the Company’s own discretion at any time without seeking any User consent to do so, including incidents of expired licenses for any Game elements (objects). Moreover, the Company reserves the right to introduce alterations to the list of and prices attributed to Services at its own discretion and amend the order of conversion of money credited by the User in exchange for In-Game Currency by publishing all the altered information inside the Game.
    23. The User agrees that the Game is subject to regular updates and upgrades that take place automatically without any prior notifications to and/or consent from the User, as well as that the Company has the right to shut down and/or restrict the Game utility at any moment in time without any prior notifications to and/or consent from the User.
    24. The User agrees, understands and accepts that the Game bears no relation to gambling, does not constitute a money game, a competition, or a bet, and that obtaining additional (paid) services, or Features, is done solely at her own discretion and is by no means a necessary or obligatory condition of playing/using the Game and/or taking part in the gaming process.
    25. The Company operates the Game and its gaming processes solely at its own discretion. In order to collect statistical data and identify Game visitors, the Company may track and store information on IP-addresses that the Users use to access the Game, as well as use cookies (technical information files) stored on the User’s local terminal/device that is used to access the Internet and, subsequently, the Game.
    26. The Company reserves the right to request, collect and store Personal User Information as regulated by the Federal Law On Personal Data Protection, as well as use Personal User Information in accordance with the Privacy Policy, which can be view here. The User accepts and agrees that the Privacy Policy is an inherent part of this Agreement.
    27. The Company reserves the right to store and process Personal User Information after this Agreement has been terminated with the aim of confirming the fact that this Agreement had been previously entered into by the User and the Company and that the Company has duly executed this Agreement during its effective period.
    28. The Company reserves the right to involve third persons or parties (agents, contractors, etc.) in provision of Services or executing settlements and payments between the Company and the User under this Agreement without seeking prior User consent to do so. When choosing to execute any payment for any Services in the Game, the User obliges to familiarize herself with and accept the terms of specific payment systems and agent operations.

  7. User Obligations

    In order to fully comply with the terms of this Agreement, the User obliges to:

    1. Provide authentic information (including, but not limited to, User’s current email address) upon registration, processing payments in the Game, and/or when filing a complaint to the Company.
    2. Comply with clauses of this Agreement and its Appendices rigorously.
    3. Never disclose and/or forward her identification details that are used to access the Game to any third person or party.
    4. Not use her Game Access, as provided by the Company, for commercial purposes.
    5. Not use any of the in-game valuables, items and/or advantages outside the Game (for either commercial or non-commercial purposes).
    6. Comply with the order of introducing/crediting money towards payment for Services as set by the appropriate payment system, as well as bear all the risks associated with the procedure of transferring money to the Company.
    7. Not breach intellectual property rights of the Company, the Rights Holder, or any other persons or parties associated with the Game and/or any Game components (including the Website and the Game Client). The User, in particular, has no right to in any way copy, openly publish and notify of, or in any other manner distribute and replicate the Website, the Game (fully or partially), any materials (text, graphic, audio, video, etc.) from the Website or the Game, as well as the Game Client without prior written consent of the Company.
    8. At her own discretion familiarize herself with this Agreement and its Appendices that are published by the Company and are made publicly available on the Website.
    9. Follow the Company’s instructions associated with the Game that have been made clear to the User in any way.
    10. At her own discretion, provide all necessary technical and technological conditions for successful use of the rights and Services provided, including, but not limited to, the following:
      • equipment that enables the User to access the Game;
      • Internet connection;
      • software that is compatible with the HTTP data sharing protocol.
    11. At her own discretion, track the availability of sufficient amounts of In-Game Currency in the User Account in the Game and save any documents that may act as proof of all necessary payments having been successfully completed throughout the whole period of use of the Game.
    12. The User guarantees that the money as a means of payment that is transferred to the Company belongs to the User on a legitimate basis at the moment of transaction, and that the User has full rights to manage and dispose of this money, including in the form of paying for Company’s Services.

  8. Company Obligations

    In order to fully comply with the terms of this Agreement, the Company obliges to (with certain provisos outlined in this Agreement):

    1. Provide the User with Game Access and Services under the terms of and with restrictions as set out by this Agreement and its Appendices. The User accepts and agrees that the Company’s obligations as listed by this Agreement depend in part on compliance by the User(s) with the terms of this Agreement and its Appendices, and that the Company reserves the right to deny the User any further provision of Game Access and/or Services in cases prescribed by this Agreement and its Appendices.
    2. Observe confidentiality of Personal User Information provided by the User, as well as not forward any User contact details to third persons or parties (except for persons or parties employed by the Company exclusively with the purpose of executing the terms of this Agreement and its Appendices), should this information not be publicly available as per User’s own discretion, unless required to by law, including court decisions and any other legislation of Russian Federation.

  9. Validity Period And Termination Of This Agreement
    1. This Agreement is deemed valid for a period of 1 (one) calendar year from the moment of the User’s acceptance of it. Once this 1 (one) year period expires, the Agreement is renewed for every subsequent calendar year, unless the Company terminates the Agreement during one of such periods in the order stipulated by this Agreement.
    2. The Company reserves the right to suspend or terminate at its own discretion the effective validity of this Agreement with immediate termination of Game Access, Website access and/or access to any separate components of the Game and/or Website for the User, without any compensations or loss reimbursements to the User and without any explication to the User in cases defined in Appendix 1.
    3. The Company also reserves the right to suspend User’s Game Access, Website access and/or access to any separate components of the Game and/or Website for the User in the following cases:
      • Planned or emergency technical maintenance works (installing updates, fixing errors, etc.);
      • Incidence of unexpected technical failures, breakdowns and any other force-majeure (acts of God) circumstances that inhibit access to the Game and/or Website;
      • Incidence of external force-majeure (acts of God) circumstances;
      • Threats of damage for the Company, any third party and/or Game Users;
    4. The User has a right to quit using the Game and engaging in the gaming process at any moment in time at her own discretion without notifying the Company.
    5. In cases when it is implied by the Game mechanics/software, the User may terminate this Agreement at any time by deleting her User Account from the Game.
    6. The Company may at any moment in time, and solely at its own discretion, alter the order of provision of Game Access and/or Services in the Game, or stop any further Game servicing fully or partially, which may result in amendment or termination of this Agreement and its Appendices without prior User notification.

  10. Party Obligations
    1. The User bears responsibility for all of her actions associated with using the Game Access and for all the potential risks associated with obtaining Services under this Agreement.
    2. The Company accepts no responsibility for any expenses and/or losses incurred by the User, as well as any third person or party, arising from provision or non-provision of Game Access and/or Services by the Company to the User under this Agreement.
    3. The User accepts full responsibility for safety and integrity of personal and identification details that provide access to the Game’s Server Component, as well as for any losses that may be incurred as a result of unauthorized use of access to such details. In the case of loss of control over her User Account, the User must immediately contact the technical support to restore her access (any in-game valuables lost as a result of such loss of account control cannot be restored).
    4. Under no circumstances will the Company accept responsibility for User’s losses associated with the period of effective provision by the Company of Game Access and Services, including, but not limited to, losses incurred as a result of errors, glitches, pauses in connection, deletion of files, amendments to functions, defects, delays in data transmission and suchlike events that occurred through no fault of the Company’s.
    5. The Company accepts no responsibility for any actions by the User that result in damage to third persons or parties, including incidents of the User posting information on the Website or in the Game (including the Game Forum, Game Chat, etc.). The User accepts full responsibility for any information or data, as well as materials, published by her on the Website and/or in the Game.
    6. The User hereby guarantees to the Company that any information, details or materials posted, uploaded and/or referred to by her do not violate any third-party rights and are not contrary to the laws of the Russian Federation. In the case of violation of third-party rights as a result of such posting or messaging, the User obliges to compensate the losses incurred by the Company and/or any third party at the Company’s request, should these losses be incurred as a result of aforementioned actions by the User.
    7. In the case when the Company discovers, or has any reason to believe, that the User engages in any unlawful activity (including fraud) associated with payment for Game Services, the Company has a right to not only suspend or terminate this Agreement, but forward appropriate information to the legislative body/bodies as prescribed by Russian law to initiate and perform any necessary investigation.
    8. The Game is provided to the User in the form and version “as it is”, and, to the extent permitted by the law, the Company denies any other guarantees, conditions, obligations and statements, expressed explicitly or implicitly, according to the law, common rights, customs, traditions, standards, or otherwise, in relation to the Game.
    9. In any circumstances the Company’s responsibility may not exceed the value of additional (paid) services, or Features, in money equivalent, obtained by the User and provided by the Company.
    10. This Agreement is governed by the current laws of the Russian Federation in all areas that are not clearly defined by this Agreement.
    11. All disputes and litigations in reference to this Agreement are to be resolved by means of written and verbal communication as part of pre-court mediation/settlement. Any claim must be processed and responded to within 10 working days from the moment of receipt. Should it be impossible to settle an agreement between the sides of the dispute in this manner, the dispute may be forwarded by either of the sides to the court of general jurisdiction at the Company’s domicile

  11. Other Regulations
    1. Recognizing any of the clauses of this User Agreement as invalid does not entail invalidity of any other clauses of this Agreement and/or any of the Appendices.

Appendix 1 to the User Agreement: Game Rules

This Appendix contains an open list of User actions that may cause the Company, at its own discretion, to deny, suspend or restrict provision of services to the User, including the Features – the additional (paid) services.

WARNING! In the case of the User engaging in any actions not outlined in these Rules that nevertheless result in discomfort in the Game experienced by other users or stifle the Company’s working processes, as well as represent a breach from the Company’s point of view, the Company reserves the right to apply disciplinary measures to this User at its own discretion, depending on the severity of such breach. Should the User fully admit her guilt and express consent to diligently comply with this Agreement (including its Appendices) in the future, the Company has the right to impose on her a penalty payable to unlock the user account prematurely before the suspension period is complete; however, the Company reserves the right to refuse premature user account unlocking without explaining the reasons behind such decision.

  1. Disrespectful attitude towards other Users, including, but not limited to, the following: using profanities and/or insults in relation to other Users; using obscenities, insulting and provocative words, symbols and phrases when entering a name for one’s game character; using obscenities when entering names and descriptions of in-game user communities (e.g., teams); spamming (sending out information and announcements unrelated to the Game); flooding (multiple repeats, reproduction, copying and posting of the same information) in any of the Game’s chatting and messaging spaces.
  2. Disrespectful attitude towards the Company, including, but not limited to, the following: using profanities and/or insults in relation to developers and the Company; rude and obscene statements about the Game; using obscenities when communicating with and insulting game project helpers, threats of violence and/or physical harm; blackmailing other Users or project administrators; extortion of in-game and non-game valuables.
  3. Promotion of hatred and/or discrimination of persons by race, gender, ethnicity, religion, social status, etc., as well as disrespectful attitude towards culture, race, people, language, politics and political regime, ideology, social movements, etc.
  4. Advertising, i.e. distributing advertising information that is not related to the Game, advertising products whose circulation is prohibited and/or restricted by the current laws of Russian Federation, as well as distributing information of external software that has not been approved by the Company.
  5. Impersonating a Company’s representative, including, but not limited to, the following: creating character names, titles of in-game user communities (e.g., teams) and other identification signs that suggest an inherent association with the Company or its partners; presenting oneself as a Company’s employee or partner in front of other users.
  6. Using Game errors, i.e. using technical in-game errors and/or errors in any complementary software employed by the Game.
  7. Using prohibited software and cheating, including, but not limited to, the following:
    • Using programs and devices that emulate the User’s presence in the Game, modifications to the Game Client, unauthorized access to Company servers, obtaining access to the Game’s source code;
    • Using external software that enables server data spoofing, grants the User gaming advantages inconsistent with the gaming process; intentionally engaging in actions that result in errors in the provision of the Service;
    • Intercepting data from the game server, decompiling and/or reverse engineering of any of the Game files;
    • Using unauthorized Game Client modifications (patches that alter the color or type of fonts, game character’s appearance, etc.).
  8. Hacking user accounts, multi-accounting, including, but not limited to, the following:
    • Distributing or intentionally coming into possession of information that allows obtaining access to Game user accounts or Website user accounts, distributing links to external resources that contain such information, as well as using information that allows access to other user accounts in the Game or on the Website;
    • Disclosing one’s registration details to other Users;
    • Creating additional Game accounts (expect for the cases when the original account had been hacked) in order to gain advantages over other users.
  9. Selling or buying in-game valuables, including, but not limited to, the following:
    • Distributing information on selling/buying in-game valuables, on developing and/or upgrading in-game characters for funds not stipulated for in the project, as well as on intentions of committing any of the said actions;
    • Distributing information on selling/buying in-game valuables for non-game valuables, including cash;
    • Actual selling and/or buying in-game valuables for funds not stipulated for in the Game; actual selling and/or buying of User Accounts. Any attempt to engage in any of the actions described above is strictly prohibited, as is using items and/or in-game valuables in the Game that were obtained by other Users as a result of breach of this Agreement
  10. Fraud, including, but not limited to, the following: using credit payment systems without timely compensation/return of credit, and/or any other actions (including any attempts to perform the aforementioned actions) which seek to cover up the fact of using or gaining benefits without timely compensation/return of executed payments.
  11. Spreading rumors and/or libel seeking to discredit the Company, other Users, the Game overall, as well as presenting the Company’s employees with knowingly misleading information.

Latest version: June 29, 2017.

CP Decision Limited
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